|A Patient Experience Survey of a review of asthma biologics within the outpatient service in Cork University Hospital
|Casey D, Vairamani P, McHugh T, Browne U, Plant BJ, Murphy DM
|Cork University Hospital
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|The asthma biologic outpatient service has been in operation in CUH since 2018. A survey to determine patient satisfaction was carried out in July 2021. A questionnaire was distributed to all patients who received more than three infusions within the outpatient setting in the previous 12 months
A 7 item Likert questionnaire was developed. Questions 1-6 were based on a scoring scale of 1-5 to rate the service, and question 7 was open ended to allow for feedback. These questionnaires were discussed with patients with help from administration staff whom the patients had never met previously to exclude any bias. Patients who responded to a text message agreed to being contacted, to complete the questionnaire.
All patients felt they would be able to contact the respiratory team in an event of acute deterioration in their asthma symptoms. 96% of patients felt by attending asthma biologic clinics, that they had a greater level of knowledge on disease management. 78% of patients felt by attending the asthma biologic service that they avoided a hospital admission by early interventions of the multi-disciplinary team.
Our results suggest that the provision of an outpatient asthma biologic service is a modality of treatment delivery supported by our asthma cohort.